Monday
May202013

An Update from our Founder

Hello all who are visiting Vital Computer Services, we are in the preliminary design stages of our new website. We will begin our new site design hopefully in the next couple of weeks. Meanwhile we have been extremely busy with new inovations and of course taking care of our customers! 

Stay tuned for exciting updates, new articles, and information that is Vital for your business and personal technology needs. 

 

-Asaph Brown

Monday
Dec312012

Wrapping Up 2012!

What an exciting year it has been for VITAL Computer Services.  Firstly, we want to thank all of our current customers and clients for their continued use of our services for computer and technology support.  We sincerely thank you for your loyalty and business.  We have seen some great things happen in our business that we would like to spend a moment and share with you.  We hope that you will continue to see VITAL as your personalized IT professionals for 2013, and for years to come.

 

In 2012, we achieved the following goals:

  • Increased company size by employees by 100%
  • Completed several professional websites
  • Entered into the field of system integration with a low-voltage emphasis
  • Helped various businesses with their initial phone/network/wiring setup
  • Increased customer base versus 2011

 

Again, all these were only possible because of YOU, the client!  We are looking forward to continue to serve you with professionalism and excellence in this coming year.  There are guaranteed to be many new computer products and gadgets to be released in 2013, so check back with us to stay afloat concerning the latest IT trends.

 

Happy New Year!

From Ace, Matt, Christine, Avery, and Joab (Your Vital Computer Services Team)!

Thursday
Oct252012

Cleaning Your Computer

The person who designed a white keyboard and white laptops should be fired. Sure, they look spiffy when you unbox them, but after a few months of use some keys have gone a lovely shade of light brown, and the body of that once pristine computer is decidedly less so. This should be a clue that your computer needs to be cleaned and not heeding these warnings may shorten the life or decrease the performance of your computer.

Here’s the main external parts of your computer you should clean on a regular basis and how to go about doing so. We recommend that you exercise caution when opening the case to your computer and not to just go in and clean willy-nilly. Some internal components are incredibly fragile and you could render your computer useless.

Keyboard Most people naturally rest one hand on the keyboard, this near constant contact means oil and dirt from your fingers will be transferred to the keys, causing a buildup of grime overtime. You may also find other nasties like crumbs get under the keys and can potentially hinder the operation of the keys.

The best way to clean a keyboard is by using compressed air, which can be found at any store that sells computers or computer parts. When cleaning, hold your keyboard upside down and blow the air into the spaces inbetween the keys. Sir Isaac Newton’s good friend gravity will take care of the rest.

If you have grime on the keys, you can use a number of methods to remove it. The most popular is to use distilled, denatured isopropyl alcohol - commonly called electronics cleaner - and a lint-free cloth. Dip the cloth in the alcohol and gently rub it over the keys, you’ll be amazed at how much gunk will come off. For spaces in between the keys, use a cotton swab/Q-tip.

Before you attempt to clean the keyboard, be sure to unplug it from your computer. If you use a laptop, turn it off and disconnect the power cord. Whatever you do, don’t spray or splash liquid on the keyboard this will likely cause it to stop working. You should take care not to use bleach, acetone, ethyl alcohol, acid or pure water. While these liquids will clean the keyboard, some tend to eat through plastic, or just straight up ruin anything electrical; best to avoid them.

Mouse Once your keyboard is spic-and-span, it’s time to look at your mouse. As with the keyboard, unplug it before you clean it. For mice with trackballs, flip them over and undo the cover that keeps the ball in place - usually achieved by turning the cover clockwise - take the ball out and gently scrape any lint or gunk off the rollers on the side of the area where the ball is housed.

For optical mice, using a Q-tip/cotton swab dipped in isopropyl alcohol to gently wipe down the mouse will work wonders.

Monitor Monitors, regardless of style, are dust and fingerprint magnets. To clean your monitor: turn it off unplug it, and run a lint-free cloth over the glass in a circular motion. If it’s really dirty, glass cleaner can be used. However, be warned that industrial glass cleaner will remove the anti-glare coating on the monitor, so look for a glass cleaner that’s safe to use on monitors instead - it should say so on the bottle.

Connector cables Cables are often the most neglected part of a computer, normally because they are black and it’s near impossible to see the dirt. Any Mac user who has had a laptop for a number of years can attest that the once white charging cord isn’t as white as it was when brand new. To clean any cable, first disconnect it from the power source. Use a cloth or Q-tip/cotton swab dampened in your, by now, good cleaning friend, denatured isopropyl alcohol, to clean the cable.

If the connector ports of the cable are dirty, don’t go dipping them in any liquid, this will likely ruin them. Instead, look for isopropyl rubbing pads, which have been dipped in a 99% isopropyl alcohol solution. If the isopropyl alcohol you have used for cleaning the other components is 99%, you can also use a cotton swab dipped in this solution. Just be careful not to apply any force and ensure the connector dries quickly.

Inside the case If you have a desktop, with a tower, chances are there’s a fair amount of dust inside the computer. This dust can slow components down, decrease the computers cooling ability and has, if left unabated, been known to be the cause of electrical fires.

Companies that have rented their computers from a vendor, or have machines still on warranty should not open the case, as they will void the warranty. If you feel the internal components need to be cleaned, contact your vendor and ask if they can come and clean your systems.

If you’re more of a do-it-yourself person, you can open the case to clean inside. Be sure to unplug ALL cords and when you lift the case off keep your hand on the metal frame. Be careful to touch NO COMPONENTS as a static shock could ruin them. Touching the metal part of the case should ground you. After that, you can use compressed air to blow the dust out of the case. You may want to do this away from the area where your computer is, as there can be a lot of dust.

After you have your computer case back on, plug in everything and start your showroom clean computer up. You may even notice it runs faster, or at the very least looks good. If you feel it’s time for a computer clean-up and have any questions then please contact us.